Privacy policy

Categories of information

Square Cow may encounter different types of information while maintaining this website and communicating with people interested in relocation services. Ordinary page visits may generate technical records, while information submitted voluntarily by email can contain details about a planned move. The scope of any information handled should remain proportionate to the relevant activity and should not extend beyond what is reasonably needed.

Information channel	Possible information	Operational reason
Website infrastructure	Connection identifiers, browser type, device characteristics, page requests, timestamps, and diagnostic records generated during a visit	Delivering website content, detecting technical faults, reviewing security incidents, and keeping the service available
Saved browser preference	A local browser value indicating that the visitor has closed or acknowledged the website notice	Preserving the visitor's display preference between visits in the same browser environment
Customer correspondence	Contact details supplied by the sender, descriptions of belongings, moving dates, collection and delivery requirements, access considerations, and requested assistance	Understanding relocation needs, answering service questions, evaluating the work involved, discussing possible arrangements, and maintaining relevant correspondence

Processing related to moving enquiries

Details provided to Square Cow may help establish what a move involves, whether packing support is requested, how bulky possessions should be handled, and what practical considerations could affect transportation. Correspondence may also be used to answer questions about service options or continue a discussion initiated by the sender. Technical records, by contrast, support the maintenance and protection of the website rather than the planning of an individual relocation.

When requesting information about a move, consider sharing only practical details relevant to the task, such as an approximate item count, the presence of large furniture, stairs or other access restrictions, and a suitable moving window. If you attach photographs, review them first to ensure they do not expose unrelated private documents, financial records, personal correspondence, or information belonging to other people.

Appropriate and lawful handling

The grounds for handling personal information depend on the activity and the legal requirements that apply. Relevant circumstances may include answering a message at the sender's request, preparing for a possible service agreement, fulfilling a legal requirement, protecting the website from harmful activity, or carrying out another permitted business function. The information used for each activity should be appropriate to its specific purpose.

A request for moving assistance does not ordinarily require confidential authentication data or complete financial credentials. Do not include passwords, security codes, full payment card details, or unrelated identity records in a service enquiry. Where clarification is needed before discussing a relocation, provide only the additional information that is reasonably necessary to address the question.

Browser storage preferences

A small browser-based setting may be used to record your response to the website notice. It relies on localStorage, which keeps the preference within the browser on your device. This setting does not itself create a customer profile, confirm a moving appointment, or represent a record of a completed service.

Browser controls allow you to inspect, restrict, or erase stored website data. Removing that data, switching devices, or opening the site in another browser may reset the saved preference. Further details about the website's use of cookies and related technologies are available in the Cookie Policy referenced on this site.

Website functionality and communication

The website does not presently offer a registered customer area, public discussion features, an integrated shopping cart, an online payment facility, or a booking form for arranging moves directly through the site. Visitors can use the communication channels provided to ask questions or discuss their requirements. If a separate third-party service is used for a particular arrangement, its own terms may govern the information submitted through that service.

Disclosures and operational partners

Maintaining the website and handling correspondence may depend on external infrastructure, including web hosting and email systems. Those providers may process relevant technical records or message contents as part of delivering their services. Access to such information should be associated with a legitimate operational requirement and limited to the role the provider performs.

Square Cow does not intend to exchange personal information for payment. Information may nevertheless need to be disclosed in circumstances permitted or required by law, including responding to valid official demands, addressing security concerns, protecting legal rights, or maintaining essential website operations. Any such disclosure should be confined to the relevant need.

Information lifecycle and safeguards

The period for which information is kept depends on its nature and why it was obtained. A service enquiry may need to remain available while a response or related arrangement is being handled, whereas technical records and browser preferences may follow different retention patterns. Information may also be retained where necessary to document business activity, address a dispute, or satisfy a legal requirement.

Appropriate safeguards should be applied to reduce the risk of accidental loss, unauthorised access, improper alteration, or disclosure. Electronic communication still carries inherent risks, and no transmission method can guarantee absolute confidentiality. For this reason, avoid using standard email to send sensitive records that are not necessary for a moving enquiry.

Requests concerning personal information

Rights available to you depend on the applicable privacy laws and your circumstances. These may include asking what information is held about you, requesting corrections, seeking erasure, challenging certain uses, asking for processing to be limited, or obtaining information you previously supplied in an eligible format. Legal exceptions may apply, and some requests require reasonable verification before they can be completed. You may also be entitled to raise a concern with the appropriate supervisory authority.

If you wish to exercise an applicable right, contact Square Cow through the email address shown below. Briefly explain what you would like us to review and provide enough information to locate the relevant communication. Do not attach sensitive identification records or access credentials unless a suitable verification method has first been arranged.

Third-party resources and revisions

Links may direct visitors to services or resources maintained by other organisations. Square Cow is not responsible for the privacy procedures or content of those external destinations. Before sharing personal details elsewhere, consult the privacy information published by the organisation operating the destination.

This Privacy Policy may change when website features, communication methods, operational arrangements, or legal requirements are revised. Any updated wording will be published on this page. The published version should be consulted for the current description of the website's information-handling practices.

Get in touch

If you have a question about this Privacy Policy or how information connected with a relocation enquiry is handled, contact Square Cow by email at [email protected] . You can also reach us by telephone at +1 (855) 310-1789 . Please include only the details needed to explain your question.